Trusted Vendors, Happy Customers
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Secure payments
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Location Based System
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Vendor Support
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24/7 Customer Support
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Fraud Prevention
UDA
Our Unique Delivery Authentication system ensures that every product reaches the right destination, with real-time tracking and confirmation processes that make sure the right products are delivered to the right people.
Customer Loyalty
Loyal customers are the backbone of any business. That’s why we reward customers for patronizing businesses/vendors on our platform. Every purchase you make earns you points that can be redeemed for exclusive discounts, offers, and partner benefits. The more you engage, the more you save!
Vendor Rating System
With transparent reviews and ratings, you can confidently choose vendors that match your needs. No fake reviews.
Conflict Resolution
Disputes are inevitable, but we make resolving them easy. Our Conflict Resolution System is built for transparency, fairness, and speed. Whether it’s about delivery, product quality, or pricing, our mediation team ensures both vendors and buyers reach an agreeable solution without friction.
OUR VISION
To build the most reliable and trusted online marketplace in Africa, where buyers and sellers can confidently connect, transact, and thrive. We aim to overcome delivery challenges through innovative technology, and efficient logistics, restoring trust in online shopping for underserved communities.
OUR MISSION
Our mission is to provide a secure, user-friendly marketplace tailored to the needs of developing countries with poor delivery networks. By fostering transparency and fairness through a robust conflict resolution system, we aim to rebuild trust in e-commerce, empowering small businesses and enabling customers to shop with confidence.
A little bit about
ALABASTER app
Alabaster is a secure multivendor marketplace platform that leverages AI algorithms to connect genuine small and medium businesses with customers seeking their products and services. Our advanced fraud prevention system ensures customers are fully protected, and in the event of a vendor-customer dispute, our conflict resolution team is always available to resolve issues and restore peace.
Meet The Creative Team
Dr. Macdonald Meremikwu
"It has always been my dream to build a platform that bridges the gap between small /medium size businesses and customers enabling them to transact from any part of the country via a safe and secure medium.
Dr. Michael Awa
"As an entrepreneur, I am pleased to be part of a platform that gives small businesses the opportunity to thrive in a challenging economy".
Rosemary Etukudo
"With over 5 years experience of building and managing e-commerce websites I know exactly what customers/vendors look out for".